The more time I spend with our people, the more I find out about our business.

The more time I spend with our people, the more I find out about our business.

Herb Kelleher

The quote “The more time I spend with our people, the more I find out about our business” highlights the importance of engaging with individuals within an organization or community. At its core, it suggests that genuine interaction and communication are key to gaining a deeper understanding of how things operate. By spending time with employees, team members, or community members, one can uncover insights about the dynamics, challenges, and opportunities present within the environment.

This approach emphasizes several important concepts:

1. **Human Insight**: People often have firsthand knowledge and experiences that can reveal nuances about operations or culture that are not visible from a distance—whether it’s informal workflows, unspoken norms, or obstacles they’re facing.

2. **Building Relationships**: Spending time together fosters trust and collaboration. When leaders engage directly with their teams, it creates an atmosphere where individuals feel valued and heard.

3. **Innovation Through Collaboration**: Engaging closely with team members can lead to innovative ideas as diverse perspectives come together. When people share their insights openly in a supportive environment, new solutions can emerge.

4. **Empathy in Leadership**: A leader who invests time in understanding their people demonstrates empathy—a quality that strengthens loyalty and motivation among team members.

In today’s world—characterized by remote work environments and digital communication—the concept is especially relevant yet challenging to implement effectively:

– **Virtual Engagement Strategies**: Leaders must be intentional about fostering connections even from afar—through virtual meetings designed for open dialogue rather than just information sharing.
– **Feedback Loops**: Establishing regular feedback mechanisms allows for continuous learning from staff experiences while building an inclusive culture.
– **Team Building Activities**: Organizing activities (even online) helps maintain relationships among coworkers who may not interact regularly otherwise.

In terms of personal development:

– Individuals seeking growth should apply this principle by actively listening to others’ experiences instead of relying solely on self-directed learning methods.
– Networking opportunities provide avenues for discovering insights about various fields through conversations which could lead to career advancement.
– Seeking mentorship involves spending quality time with experienced professionals who can share knowledge based on practical experience rather than textbook wisdom alone.

Overall, whether in organizational contexts or personal life journeys, investing time into understanding others leads to richer interactions and informed decisions that ultimately benefit both individual growth and collective success.

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