The Bottom Line: If people don’t LOVE our work, we will not be able to sell what we make.Jack WhiteCustomerQualitySales Share this
If we do not know who the customer is, we do not know what quality is.Eric RiesCustomerKnowledgeQuality Share this
If you don’t know who your customer is, you don’t know what quality is.Eric RiesCustomerKnowledgeQuality Share this
To get what you want, you have to deserve what you want. Charlie Munger Achievement Deserving Success
Lying is the only art form that the public sanctions and instinctively prefers to reality. Jean Cocteau Deception Perception Reality
Whatever the world condemns you for, make it your own. It is yourself. Jean Cocteau Identity Individuality Rebellion
The liabilities are always 100 percent good. It’s the assets you have to worry about. Charlie Munger Worry
It’s stupid the way people extrapolate the past — and not slightly stupid, but massively stupid. Charlie Munger Criticism Past Stupidity
