The best feature of a product should really be the customer service.Jason FriedCustomerProductService Share this
Anytime you’re tempted to upsell someone else, stop what you’re doing and upserve instead.Daniel H. PinkCustomerSalesService Share this
Customer service will become the primary value added function of every business.Bill GatesCustomerServiceValue Share this
We’re in the Customer Service business—we just happen to provide airline transportation.Colleen BarrettCustomerServiceTransportation Share this
Customer service shouldn’t just be A department, it should be the entire company.Tony HsiehCompanyCustomerService Share this
To get what you want, you have to deserve what you want. Charlie Munger Achievement Deserving Success
Lying is the only art form that the public sanctions and instinctively prefers to reality. Jean Cocteau Deception Perception Reality
Whatever the world condemns you for, make it your own. It is yourself. Jean Cocteau Identity Individuality Rebellion
The liabilities are always 100 percent good. It’s the assets you have to worry about. Charlie Munger Worry
It’s stupid the way people extrapolate the past — and not slightly stupid, but massively stupid. Charlie Munger Criticism Past Stupidity
